Catastrophic Injury Intervention
Behavioral health intervention for complex claims where recovery, adjustment, and long-term outcomes require additional coordination.
OVERVIEW
Complex Injury Care
Catastrophic injuries introduce a different level of complexity to recovery.
In addition to physical challenges, injured workers may experience significant psychological, behavioral, and adjustment-related factors that can impact engagement, recovery progression, and long-term outcomes.
Catastrophic Injury Intervention provides structured behavioral health interventions tailored to the needs of these complex claims.


Why It Matters
In catastrophic claims, behavioral health factors can significantly influence:
- Engagement in treatment and rehabilitation
- Adjustment to injury and functional changes
- Coordination across care teams
- Long-term recovery and return-to-work potential
Without appropriate support, these factors may contribute to delayed progress, increased complexity, and extended claim duration.
How It Used
Early Identification
Behavioral health factors are identified.
Structured Assessment
A comprehensive evaluation helps identify psychological, behavioral, and situational factors impacting recovery.
Targeted Intervention
Care is delivered through a structured, individualized approach that adapts to the needs of the injured worker over time.
What This Addresses
- Adjustment to injury and changes in function
- Engagement in treatment and rehabilitation
- Emotional and behavioral responses to complex injury
- Barriers impacting recovery progression
- Coordination and alignment across stakeholders
How This Supports Recovery
- Supports engagement in complex care plans
- Helps align expectations and recovery goals
- Provides structure in situations with higher uncertainty
- Supports more consistent progression across the life of the claim
How It’s Delivered
- Delivered virtually for consistent access
- Provided by WC-trained behavioral health clinicians
- Integrated with the broader care team and claim strategy
- Structured, with flexibility based on clinical need and claim complexity
When to Refer
This approach may be appropriate when:
- The claim involves a catastrophic or life-altering injury
- Adjustment, engagement, or recovery concerns are present
- The care plan involves multiple providers or complex coordination
- Additional behavioral health support is needed to support long-term outcomes
